Value the voice of your customers and employees
iservport is a cloud-based software for managing the implementation of standards and processes.
The Customer Service/Problem Resolution module allows you to manage the valuable information collected after performing an activity.
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Rely on an essential tool for reducing waste and increasing customer and employee satisfaction
By analyzing the history of Customer Service Requests and any other types of occurrences, such as non-conformities in audits or support requests, managers can gain valuable insights to support their continuous improvement efforts.
The immediate benefits are perceived by customers and other participants in various processes, resulting in a reduction of incidents and consequently, a reduction in costs and an increase in satisfaction.
How your team works with iservport
Governance
Keep a history of Customer Service Requests (CSRs) or any other types of incidents, such as non-conformities in audits or support requests, and gain relevant insights into your company's internal and external business network.
Action Plans/8D
Minimize the recurrence of incidents by incorporating effective organizational practices into problem resolution. Rely on various alternatives for root cause investigation and corrective and preventive actions.
Customized
Each incident is documented in detail according to the formats customized by the company, facilitating quick follow-up and resolution of problems, as well as ensuring traceability and compliance with current standards and regulations.
Intelligent
With integration with ChatGPT, obtain personalized, uniform, and consistent analyses. The notification system informs you if there are any pending commitments.
Easy to use, simple, safe, and accessible.
The perfect combination that ensures your company can manage incidents with confidence, agility, and total peace of mind, knowing that everything is protected and within everyone's reach.
| Plan A Companies with 20+ employees | Plan Base Companies with up to 20 employees |
| R$ 5,13 per employee | R$ 102,60 per month |